Privacy policy.

Effective date: November 12, 2026
Last updated: November 12, 2026

Katherine Malone, based in San Clemente, California, operates katherinekreates.com. In this policy, “I,” “me,” and “my” refer to Katherine Malone.

This policy explains how personal information is handled when you visit this website, submit a project inquiry, or contact me about my web development and quality assurance services.

Information I collect

Information you provide. The contact form collects your name, email address, and message. Your message may include your business name, website, project goals, timeline, or other details you choose to share. If you email me directly, I receive your email address, message, attachments, and any other information you send.

Technical information. The website and its service providers may process your IP address, browser and device information, pages visited, referring website, visit times, interactions with the site, and performance or error information. The contact form also uses submission timing and a hidden field to help identify automated spam.

Please do not send patient records, identifiable client information, passwords, payment card numbers, Social Security numbers, or other sensitive information through the contact form or ordinary email. If a project requires access to confidential information, we will arrange an appropriate process separately.

How I use information

I use the information you submit to read and respond to your inquiry, discuss your project, and maintain a record of our correspondence. If you engage my services, I may also use it to carry out our agreement.

Technical information is used to operate the website, understand site usage, identify errors, improve performance, and protect against spam, fraud, and misuse.

I may also use information when necessary to meet legal obligations or establish, exercise, or defend legal claims.

Submitting an inquiry does not subscribe you to a mailing list. I do not use contact form submissions for unrelated marketing.

When information is disclosed

I do not sell your personal information or share it for cross-context behavioral advertising.

Information may be disclosed when needed for the following purposes:

• Operating the website and communicating with you. Hosting, form processing, email, technical support, and site measurement providers may process information needed to deliver those services.
• Working on a project you request. If your inquiry involves another studio or collaborator, I will obtain your permission before forwarding the inquiry to them, unless you have already asked me to do so.
• Legal and safety obligations. I may disclose information to comply with applicable law or valid legal process, protect rights or safety, investigate misuse, or resolve a dispute.
• A business transfer. If the relevant business or its assets are transferred, related records may be included, subject to applicable law and appropriate privacy protections.

The website uses Lovable for its website platform and site measurement features.

Cookies and online tracking

The website uses browser storage for functions such as remembering page scroll position. This is separate from Lovable’s visitor analytics.

Lovable’s visitor analytics uses no cookies, stores nothing on your device, does not keep IP addresses, and does not identify visitors. It records pages visited, where visitors came from, country, browser, operating system, device type, time on the site, page loading speed, and errors. Click tracking is enabled and records which buttons and links are clicked by their location on the page, not their text.

This website has no consent banner. Clicks are recorded for every visitor unless their browser sends Global Privacy Control. Page visits, time on page, page speed, and errors are recorded for every visitor, without cookies and without identifying anyone, including visitors whose browser sends Global Privacy Control.

Lovable collects this data for us. Lovable’s privacy policy explains how it handles it. Detailed data is kept for 90 days and daily summaries for one year.

You can use your browser settings to clear stored website data, restrict cookies, or block scripts. Some website features may not work as expected if you do so. Clearing cookies does not delete information you have already submitted by form or email.

The website does not currently change its operation in response to the older “Do Not Track” browser setting. Global Privacy Control is a separate signal. Where applicable law requires it, I will treat a recognized Global Privacy Control signal as an opt-out of the sale or sharing of personal information for targeted advertising.

Third-party providers may receive technical information directly when their services load. Their own privacy policies describe their handling of that information, including any handling across other services. This website does not authorize third parties to collect visitor information for cross-site targeted advertising.

How long information is kept

Routine inquiries that do not become client projects are kept for up to 12 months after our last contact, then deleted from active records.

If an inquiry becomes a client project, relevant correspondence may be kept for the duration of the work and afterward as reasonably needed for contractual, accounting, tax, legal, or dispute-resolution purposes.

Lovable keeps detailed site measurement data for 90 days and daily summaries for one year. Other technical logs are retained according to their operational purpose and the relevant provider’s retention settings. Backup copies may remain until they are overwritten through the provider’s normal backup cycle. Information subject to a legal preservation requirement may be kept longer.

Your choices and privacy requests

You can email katherine@solvhaus.com to ask what personal information I hold about you, request a correction, request deletion, or ask me to stop further nonessential contact.

Depending on where you live and whether the relevant privacy law applies, you may also have rights to receive a copy of your information, withdraw consent, or opt out of certain processing.

Use “Privacy Request” as the subject line and describe your request. I may ask for information reasonably necessary to verify your identity. Please do not send an identity document unless a secure method is specifically arranged.

I will respond within any deadline required by applicable law. Some information may need to be retained for legal obligations, security, or an ongoing agreement. If I cannot fulfill a request, I will explain the reason where required.

If you disagree with a decision, reply with “Privacy Appeal” in the subject line. You may also complain to your state attorney general or another relevant privacy regulator. I will not discriminate against you for exercising privacy rights.

Information security and processing locations

I use reasonable safeguards appropriate to the information handled. No website, email system, or storage method can guarantee complete security.

I am based in the United States. Service providers may process information in the United States or other countries where they operate. Privacy laws in those locations may differ from those where you live.

Children and sensitive information

This website is intended for adults seeking professional services. I do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information, contact me so I can address the request and delete the information as appropriate.

This is a professional portfolio and inquiry website. It is not a patient portal or a service for submitting medical records.

Other websites and client projects

This website links to portfolio projects, studio websites, and other services. Those services have their own privacy practices. This policy does not govern information you provide to them.

Information processed on behalf of a client while building or testing a website or application is governed by the relevant client agreement and that client’s privacy obligations.

Changes to this policy

I may update this policy as the website or my practices change. The revised policy will be posted here with a new “Last updated” date. For material changes, I will provide additional notice or obtain consent when required by law.

Contact

Katherine Malone
San Clemente, California, United States
Email: katherine@solvhaus.com
Website: katherinekreates.com